Current Wait times: (Via DTDC)

1-4 days (Subject to change)

Colours in Production

Transluscent Grey

Ocean Blue

Colour shipped to you will be random and subject to availability. Contact us if more details are necessary

• I do not have constant power at home because of which internet connectivity is intermittent. What do I do in such circumstances?
  

  The device needs internet to function. So, it is suggested that the device is connected to Internet via a portable hotspot from a phone or a device similar to the one purchased from Jio viz., JioFi. Other network providers like Airtel and VI also have similar devices that can be purchased from them directly.
  It is important that you use a portable hotspot device that can provide 2.5G internet connection. All smartphones can provide this. A mobile portable hotspot can also be used. THIS IS ONLY NECESSARY IF YOU HAVE POWERCUTS OFTEN.

• Does this device need to be charged like any electronic device?
  

  Yes.

• Does this device work world wide?
  

  In short. The device can send a notification to the family member who may be present anywhere in the world. The device must have a constant network connection (configured during the initial setup. It cannot dynamically adjust to new connections). One use case would be the parent who lives in India, and the child/family member(s) who live in a different area/state/country will get a notification within a short time of the button press*.

• Can I get a specific colour?
  

  No. Unfortunately, since the device is custom made through 3d printing, colours only change every cycle of production. See current colour data above.

• What charging cables and adaptors can be used to charge the device?
  

  We recommend that a 5Volt, 1 Amp Adaptor is used. You can also use a 5 Volt, 500 Milli Amp (mA) Adaptor. For charging a micro USB cable can only be used. A free cable is included in the box for the same.

• Is the product Water-Proof?
  

  No. Not Water proof. See instruction manual for all details regarding the use of the device.

• Why are the shipping costs high?
  

  Because of the presence of a rechargeable battery in the device, the shipping costs are high. Hence, we have optimised the product cost to make sure that the overall price does not become too excessive to help more people gain access to it. Shipping costs are decided by the providers and hence the costs are market dependent.

• Do you plan to ship worldwide?

  Yes. We are planning to ship a worldwide edition of the device soon. The presence of a battery in the product is causing higher shipping costs. Work is going on to reduce this. Soon, a new version that works worldwide with lower shipping costs will be introduced. Until then, we ship in India only.

Have a question that has not been clarified here, please feel free to e-mail and ask. our team is always available from 8:00AM IST to 6:00PM IST to clarify. E-mail: [email protected] (Preferred Mode) or Chat with us by clicking this!